Refund Policy

Last updated: 31st March 2026

This Refund Policy outlines your rights and our policies regarding purchases made on our website.

1. Digital Products

All products sold on this website are digital and delivered electronically.

By purchasing and accessing our digital products, you agree that:

Delivery begins immediately after purchase
You waive your 14-day right to cancel under the Consumer Contracts Regulations 2013

As a result:

All sales are final and non-refundable once the product has been accessed or downloaded

2. Exceptions

You may be eligible for a refund if:

The product is faulty or not as described
You experience technical issues that prevent access and we are unable to resolve them

To request a refund under these circumstances, please contact us within 14 days of purchase.

3. Subscriptions

If you purchase a subscription:

Payments are billed on a recurring basis (e.g. monthly or annually)
You can cancel your subscription at any time

Unless required by law:

No refunds are provided for partial billing periods
Your access will continue until the end of the current billing cycle after cancellation

4. Refund Requests

To request a refund, please contact:

Email: eloise@elsprovisioncorner.co.uk

Include:

Your name
Order details
Reason for the request

We aim to respond within a reasonable timeframe.

5. Payment Processing

Approved refunds will be issued to the original payment method via our payment providers (such as Wix Payments, Stripe, or PayPal). Processing times may vary.

6. Changes to This Policy

We may update this Refund Policy at any time. The latest version will always be available on this page.